Plumbing FAQ – Colombo
Quick answers for emergencies, pricing, services & more. 24/7 support.
schedule Emergency & Availability
What areas do you cover in Colombo?
We cover Colombo 1-15, Kotte, Dehiwala, Mount Lavinia, Nugegoda, Maharagama, Piliyandala, Battaramulla, Rajagiriya, Moratuwa, Kelaniya, Negombo. Entire Western Province with 60-min arrival guarantee. → All areas
Do you really answer calls at 1AM or midnight?
Yes — our 24/7 hotline +94 75 824 4216 is always staffed. Night teams ready for bursts/floods. No extra charge for night calls. → Emergency guide
How quickly can you arrive for an emergency?
60-min guarantee for Colombo 1-10, 90-min for outer suburbs. Emergencies: burst pipes, flooding, sewage backup, no water, gas leaks. → See what's emergency
What counts as a plumbing emergency?
Burst pipes, flooding, sewage backup, no water supply, gas leaks. Renovations/installations are not emergencies but we schedule them fast.
payments Pricing & Cost
How much does a plumber cost in Colombo?
Service call LKR 1,500 (waived if work done). Leak repair from LKR 2,500, tap install from LKR 1,000. Direct work = cheaper than agencies. → Full price list
Do you charge extra for weekends or holidays?
No peak pricing — same transparent rates 24/7/365. Emergency surcharge: none. → See policy
What is the cheapest plumber in Colombo?
We offer best VALUE, not just cheapest. Price match guarantee. Economy parts option available. → Compare
Do I need to pay for diagnosis/inspection?
Free quotes for all jobs. If on-site inspection is complex, we tell you upfront — but always no-obligation.
Can I pay after the job is done?
Yes — cash, card, bank transfer. For large projects (> LKR 50,000) we may ask 30% deposit. → Payment terms
Are your prices fixed or can they change?
Written quote guarantee — price won't change unless hidden damage found (we'll call first). → Warranty page
build Service-Specific
How do you detect hidden water leaks?
Acoustic detection & thermal imaging. Success rate >95%. Cost from LKR 3,500. → Leak service
Can you unclog a severely blocked drain?
Yes — rodding, high-pressure jetting, chemical treatment. 98% success. → Drain unclog
Do you repair or replace water pumps?
We repair all major brands (Grundfos, Pedrollo, etc.) or advise replacement. Warranty on repairs. → Pump repair
Can you install bathroom fixtures I bought online?
Yes — installation-only pricing. Warranty covers workmanship, not parts. → Install service
Do you do small jobs or only big projects?
No job too small: tap washers, toilet leaks, etc. Same day service for small fixes. → All services
verified Trust & Quality
Are your plumbers licensed and insured?
All plumbers certified, background-checked, fully insured. You're covered. → About us
Do you guarantee your work?
90-day workmanship warranty, parts warranty varies. Free call-back if issue persists. → Guarantee
What if I'm not satisfied with the work?
We'll re-do or refund. 100% satisfaction guaranteed. → See policy
Do you clean up after the job?
Yes — we leave your space spotless. Old parts disposed responsibly.
Can I see reviews from customers in my area?
Google Reviews and suburb-specific testimonials on each area page. → Find your area
business_center Commercial & Industrial
Do you handle office building plumbing?
Yes — offices, hotels, hospitals, schools. After-hours work to avoid disruption. Bulk pricing. → Commercial
Can you manage plumbing for construction projects?
New construction, retrofits, project management. We coordinate with contractors. → Learn more
Do you offer maintenance contracts for businesses?
Monthly/quarterly plans, priority response, cost savings. → Contact commercial team
What industries do you specialize in?
Hotels, hospitals, factories, restaurants, schools. Case studies available. → Industries
build_circle DIY vs Professional
Can I fix a leaking tap myself?
Minor washer changes are DIY-friendly, but mistakes can cause bigger leaks. Cost of error high. → DIY risks
What should I do while waiting for the plumber?
Shut off main water valve, turn off electricity near water, contain water with towels. → Emergency steps
How often should I service my plumbing?
Annual check recommended. Warning signs: low pressure, noises, slow drains. → Maintenance tips
Still have questions?
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